Toolbox

Lifecycle engagement

Acquisition module

Beta

Follow up while the customer’s intent is still fresh.

Build segments, create campaigns and automate timely email and SMS follow-ups.

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Connected to your projectHuman-controlled actions

Email/SMS Marketing

Humainum workspace

Live

Campaign delivery

47.2%

+8.1%

Automations

11

Responses

286

01Choose the audience
02Prepare the message
03Send and improve
Why Email/SMS Marketing

A capability that works inside your business context.

Email/SMS Marketing turns CRM context and Business Profile knowledge into relevant lifecycle communication. Prepare campaigns for defined audiences and automate practical follow-ups after leads, bookings and other meaningful customer events.

Pricing

Credits plus message cost

01

Audience segments

Group new leads, customers and inactive contacts using CRM context.

02

AI campaign drafts

Generate channel-appropriate copy in your approved brand voice.

03

Event follow-ups

Respond automatically after forms, bookings or pipeline changes.

04

Channel choice

Use email, SMS or coordinated combinations based on the workflow.

How it works

From setup to business outcome

A guided workflow keeps the technical complexity behind the scenes while important decisions remain visible.

1

Choose the audience

Select the segment and customer event that should trigger contact.

2

Prepare the message

Generate and review branded email or SMS content.

3

Send and improve

Launch the workflow and use response data to refine it.

What changes for your team

  • Faster lead follow-up
  • More relevant lifecycle messages
  • Campaign context connected to CRM

Connected by design

Email/SMS Marketing becomes more useful when it can securely exchange context with the rest of your Humainum workspace.

CRM
Business Profile
Booking
Analytics
Keep building

Tools that work well with Email/SMS Marketing

Available

Business Profile

A shared company profile that keeps your website, content, conversations and campaigns consistent.

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SEO

Audit technical and on-page SEO, prioritize issues and let AI apply verified improvements.

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Blog & Content

Create on-brand articles and web content on demand or on a schedule.

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Add Email/SMS Marketing when your business is ready for it.

Start with a real project and build a connected operating system one useful capability at a time.